Profond shines this year with two awards in the pension fund comparison of the SonntagsZeitung and Finanz und Wirtschaft. One for the highest interest rate over 10 years and one for the best service quality. The award for service quality confirms Profond's untiring commitment to excellent service and transparent communication for its policyholders.

The recognition as number one in service quality underlines Profond's commitment to making information and documents accessible and understandable for its policyholders in three national languages and English. In addition, it highlights Profond's efforts to provide courteous and solution-oriented customer service and to maintain constant, open and transparent communication with its target groups. In an ever-changing market, Profond is at the forefront of customer centricity.

Service quality as a core competence

Outstanding service quality is a sign that Profond is committed to keeping its finger on the pulse and responding to the needs of its policyholders. This leads to increased customer satisfaction and consolidates trust in Profond as a reliable partner for occupational pensions.

We are convinced that by providing a high standard of service:

• Gain the trust of our clients and policyholders.
• Encourage referrals through positive experiences.
• Increase customer satisfaction and loyalty.
• Promote a positive work environment and employee satisfaction through direct recognition.

This award confirms our commitment to outstanding service and motivates us to continuously improve our service quality. We sincerely thank our policyholders for their trust and assure them that we will continue to strive to provide the best possible service. For our policyholders and for the occupational benefit scheme.

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We also received an award for the highest interest rate over 10 years. Read more here.

Learn more about the awards in the SonntagsZeitung pension fund comparison of 11 June 2023 (German) and in the Sonderbund of Finanz und Wirtschaft of 10 June 2023 (German).

In the pension fund comparison of the SonntagsZeitung and Finanz und Wirtschaft, the awards for the best collective foundations and full insurers in Switzerland were presented for the 18th time. The awards were given to those pension funds that made it to the top of the pension fund comparison conducted by the consulting firm Weibel Hess & Partner AG.